Refund policy

''Thank you so much for your order!"

Just in case you are not 100% satisfied, like your item isn't similar as our picture. We have made the return process easy for you. Except this we are unable to accept any returns/refunds. But if you have any problem then:-
1. Contact us immediately on WhatsApp or make a direct call to +8801516582485 
 2. Share your order number or required details.

If the item is defective, damaged, wrong Size issue (We accidentally sent you the wrong size) or if you receive the wrong item, Then we can evaluate the issue and make it right.

NOTE: Please inspect your order in front of delivery man. We do not accept claims of damage or missing items after the delivery man leaves.



If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at clothyst@gmail.com

Exchanges
The fastest way to get the item you desire is to return the item you have, and once the return is accepted, we will work on your issue so that you can soon receive the desire item you ordered. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

When will you receive your refund?

Once the refund has been processed, you will receive a refund notification email. Refund time depends on your refund method and bank.
Bkash: 1-12 Hours
Bank payment: 1-2 business days
Credit/Debit Card: 1-15 business days

Please remember it can take some time for your bank or credit card company to process and post the refund too.